1

Had my car there for two weeks was told it was complete after telling them twice what to do and it wasn’t even really look at still had engine lights on I was extremely nice to these people even gave them a price range of what I had 2000 to 3000 but I recommend the dealer ship I don’t time to have for waiting around!

Michael, I am sorry you feel like you had such a poor experience. I can say that our normal turn around time for vehicles in and out is typically a couple days or less. If you will remember, your vehicle was here for over a week because we were waiting on the intermediate steering bolt that was broken from someone trying to install it and doing so incorrectly. Additionally, I am confused on how we got such a miscommunication on you being under the impression your vehicle was ready? When we would call to discuss each of the three problems you brought it in for, we would not get in touch and your voicemail was not setup. Regardless, we had addressed (at least from an information perspective) two of the three problems. We had hoped to discuss the diagnosis of the 80+ fault codes in the ECU but again, we could not get in touch. Regardless, we are always trying to give our customers the experience they expect and normally succeed. We would be happy to try again should you need additional service or repair needs.

- Advanced Auto Care Inc
5

I've been going to advanced auto care now for a few years, and I can confidently say that it is some of the best quality service my car has ever received. The staff at advanced auto are kind and friendly, and when I had a reoccurring issue with my transmission last year that resulted in multiple breakdowns, they even covered the cost of one of my tows back to the shop for an additional, previously missed repair. They continuously go above and beyond to ensure quality care to my vehicle, and they really care about doing a good job and providing trustworthy advice and service. I would recommend advanced auto to anyone on the Bloomington area looking for quality, trustworthy work done on their car.

Diana, thanks for the kind words as well as your trust in letting us service your vehicle over the years. We are happy that you received what you felt is a 5 star service and appreciate you taking the time to express that in a review.

- Advanced Auto Care Inc
5

Very flexible and accommodating! My car was fixed quickly.

Katharine, thank you for bringing your CR-V to us for service and taking the time to write a review. We appreciate your business.

- Advanced Auto Care Inc
5

They have taken great care of my college daughters car for a couple big repairs and priced the repairs at a very reasonable and fair price. Customer service and Dave there are excellent to work with over the phone since we are an hour away

Patrick, thanks for the great review and for taking the time to write it. We are happy you trust us to service your daughter's vehicle and that you had a great experience.

- Advanced Auto Care Inc
5

Service was exceptional. The staff went above and beyond to meet the needs for my repair.

Jake, thanks for taking the time to write a review and for letting us know we delivered a 5 star service.

- Advanced Auto Care Inc
5

Got my truck back up and running with a new thermostat and front end parts faster than expected. Fixed a faulty piece of equipment under their warranty while I waited. Overall pleasant employees and efficient shop.

William, thank you very much for your review. We always try to be helpful for our customers and appreciate hearing positive feedback.

- Advanced Auto Care Inc
5

Great customer service! I'll definitely go back here. Feels like my car is in good hands getting serviced here.

Stephanie, thanks for the great review and your trust in letting us service your CR-V.

- Advanced Auto Care Inc
5

Great communication, transparent pricing, and the texts that tell me my car hasn’t been serviced in a while (and to schedule an appointment!) are all reasons I’ve been a customer for years.

Lauren, thanks for taking the time to write a review and for having the trust in us to let us continue to service your vehicles.

- Advanced Auto Care Inc
5

Contacted on Wednesday. Dropped off car Thursday evening. Car fixed and ready to go on Friday afternoon. Great customer service.

Vella, thank you for bringing your G8 to us for service. We appreciate you taking the time to write a review.

- Advanced Auto Care Inc
5

My family has been doing work with the friendly and honest team at Advanced Auto Care for decades and the service can't be beat. I highly recommend!

Ross, thank you for all the times you have brought your vehicles to us for service. We appreciate you taking the time to write a review and for you recommending us to others.

- Advanced Auto Care Inc